How do I pay for my printing?

Your IT account is set up so that you pay for printing and photocopying via a system called Papercut. You can credit your account in several ways:

Way to Pay

Transfer from your SHUcard funds via SHUgo

  • Tap the card top-up icon in SHUgo and log-in to your account
  • Tap Secure Top Up
  • Select Transfer to Papercut from the drop down at the top of the page. This will change the page and grey out the CVV field.
  • Choose the amount or click Other and enter an amount (£1 minimum) then press Transfer Now
  • Click OK in the confirmation box then click Home
  • Click the amount box in the top right of the screen to view a summary of the balances in your different purses - Cash, Club card, or Papercut

Using a Print top-up kiosk

This can be done by logging in to one of the print top-up machines.


  • Adsetts Library, level 4
  • Atrium level 4


  • Library C001 and Mezzanine

At a library Helpdesk

  • Cash
  • Credit/debit card

By telephone

Using a Credit/debit card - 0114 225 3333 / option 3 during staffed service hours

You can check your print credit balance and your printing account via your Dashboard.

If you experience any issues using the methods above please visit a library Helpdesk.