How can I get help from the Library?

Helpdesks will be closed all day on Wednesday 21st June for a staff conference.

Use our 24 hour chat service to get help with library services and resources.
During the day, you'll get help from SHU library staff. The rest of the time, librarians from universities and colleges in the US will be manning the chat lines.
Visit one of our Helpdesks on Adsetts Level 4 and the ground floor, Collegiate Library.
We are open Monday to Friday, 10am – 5pm.
Please note:  Weekends are self-service.
Email us at
Follow us on Twitter @shu_library
Phone us 24/7 on 0114 225 3333 (option 3)
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