Requesting books and other resources not in SHU collections

You can use Document Supply Services to obtain books, journal articles or other resources not available at Sheffield Hallam.

Please check Library Search first to see whether we already hold a copy.

DSS request form

Request a book or journal article

If you can't find what you are looking for, request an item using our request form.

Request a thesis

You can use the British Library's EThOS service to find and request theses from other British universities. It's free for most items; if you are asked for payment or would like a thesis that is not listed in EThOS, please contact the Document Supply Services Team.

Frequently asked questions

There is no limit, but bear in mind that the service is expensive, so try to be selective and do not abuse it. Before requesting an item, please make sure that it is the correct source and is relevant to your studies. Google Books provides useful previews to help you decide. .
Most items arrive within 10 working days. Delays can happen if:
  • the details of your request are insufficient
  • the item is on loan to another library
  • we have to apply to another library
All journal articles from The British Library will now be sent to you via Secure Electronic Delivery (SED). This means that, instead of receiving a printed article, you will get an email which contains a link to your article. We will notify you by email when your books arrive. You can collect your Document Supply books from the Helpdesk during staffed hours or from Library Reception desks outside of staffed hours.
If there are likely to be any delays we will contact you. Any communications regarding your DSS request will automatically be sent to your SHU email address.
Most items that we obtain on your behalf will be issued to you and will have a return date clearly displayed. Issue length can vary according to the supplier and the demand; however, the issue length is often around 3 weeks. Some items may be reference only. Document Supply Services loans cannot be renewed. It is important that you return any items you have borrowed to the library Helpdesk by the return date.
We can obtain most academic books and journals, but we may not able to obtain some items, for example:
  • expensive market research reports
  • internal company reports
  • unpublished reports
  • unpublished papers from conferences or meeting
  • some international references
Fines will be charged on overdue items at a rate of £2 a day. These books do not belong to Sheffield Hallam University, and as such borrowers are liable for replacement costs and/or admin charges if a DSS loan is not returned or is lost.
Please contact the library where you want to collect your items from:
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