I am having problems enrolling
In the event of access problems to the enrolment system we will try to notify you as soon as possible via email, a message on the login page of shuspace, or the SHU website.
If you have a disability that means you are unable to enrol online please contact us by email at email@example.com.
- Your username and password are case sensitive, so make sure the CAPS lock isn't on.
- Try resetting your password
If you are still experiencing login problems please contact IT Help by email at firstname.lastname@example.org or on 0114 225 3333.
Stuck in the Get Address function?
If you find yourself here by mistake you will need to fill in your address details in order to return to the enrolment screen. Do not use the back button on your browser.
If you are unable to return to the enrolment screen please close your web browser, then re-open My Student Record. Clicking on Enrolment/Pre-Enrolment 2017/18 should take you straight back to the Address page.
The page is frozen
If you click the 'Next' button and nothing happens it is probably because you have left a mandatory field blank. Make sure you have completed all the fields which are marked with a red asterisk *. If you have completed all the mandatory fields and still cannot move on please contact us by email at email@example.com
My course is wrong
Please contact us if you think your course details are incorrect.
I am eligible for a discount but this is not being displayed on the Fee Amount screen
All fees shown are the total fees for the course. Any discounts or waivers will be deducted before invoicing takes place. Please continue with the enrolment process.