Top Helpdesk faqs

Faculty of Social Sciences and Humanities: Virtual Helpdesk

Remember, most of the answers to your questions can be found on shuspace; browse the topics or use the search to find what you're looking for. If your query is related to assessment, please refer to the Assessment4Students resource.

Visit your local Helpdesk for:

There are four departmental Helpdesks, listed below. If Helpdesk staff are unable to answer your question they will quickly be able to refer you to somebody who can.

Your Student Services teams

Made up of your Student Support Officer and Course Administrator, we are here if you want to talk to someone about your course or life at the University. Access to your team is via the helpdesk where you course is based.

Area Email Telephone
Education, Childhood and Inclusion DECI@shu.ac.uk 0114 225 3636
Humanities Humanities@shu.ac.uk 0114 225 3113
Law and Criminology hotcstudentservices@shu.ac.uk 0114 225 2543
Natural and Built Environment owen4@shu.ac.uk 0114 225 4267
Psychology, Sociology and Politics hotcstudentservices@shu.ac.uk 0114 225 2543
Teacher Education tedss@shu.ac.uk 0114 225 3636

Your Student Support Officers

Based within the Student Services team and working closely with your Course Administrator and Course Leader, your Student Support Officer (SSO) is here to support you through your studies, providing specialist advice and guidance on a wide range of issues including:

Please make an appointment via the booking links below. If you cannot find a suitable appointment time, please contact your Faculty Helpdesk.

Area SSO Area SSO
Education, Childhood and Inclusion
Lisa Wilson / Gill King
Book appointment
Natural and Built Environment
Louise Lye / Becky Fischer / Olivia Wilkinson
Book appointment: Louise | Becky | Olivia
Humanities
Angela Cox
Book appointment
Psychology, Sociology and Politics
Glenda Parry
Book appointment
Law and Criminology
Howard Mitchell
Book appointment

Teacher Education
Primary & Post-16: Tracey Roberts
Secondary: Rosemary Hill / Jane Conlon
Book appointment: Tracey | Rosemary | Jane

Faculty Helpdesks
Natural and Built Environment
Level 4 Owen
Howard Street
City Campus
Sheffield S1 1WB
Tel: 0114 225 4267
Email us
Humanities
Level 11 Owen Building
Howard Street
City Campus
Sheffield S1 1WB
Tel: 0114 225 3113
Email us
Law & Criminology / Psychology, Sociology and Politics
HC 1.30 Heart of the Campus
Collegiate Campus
Collegiate Crescent
Sheffield S10 2BQ
Tel: 0114 225 2543
Email us
Teacher Education / Education, Childhood & Inclusion / Employability & Partnerships
Level 1, Charles Street
City Campus
Sheffield S1 2NH
Tel: 0114 225 3636
Email us
TESOL
Level 1 Helpdesk
Charles Street Building
Charles Street
City Campus
Sheffield S1 2NH
Tel: 0114 225 5515
Email us
Technical Resources
Natural and Built Environment and Humanities
Norfolk 407
City Campus
Email us
Institute of Education
12.2.01
Charles Street
City Campus
Email us
Law & Criminology / Psychology, Sociology and Politics
HC 1.29 Heart of the Campus
Collegiate Campus
Email us