Can I receive support off campus?

We recognise that some students may find it difficult to come on campus for a wellbeing appointment. For example, you may be a distance learner, on placement or have other commitments; perhaps due to a physical disability your mobility is affected; or you may simply prefer to engage with support other than face-to-face. There are a number of options available:

Most appointments are face-to-face but by special arrangement and where appropriate, we offer telephone appointments. We also offer email counselling. For either of these, register with our service as normal and indicate your preference for a phone appointment or email counselling in the section, ‘Is there anything we need to know to help you access our service?’

In addition to or instead of support from a Student Wellbeing practitioner, you may find Big White Wall helpful. SHU subscribes to Big White Wall, a safe online community of people who are anxious, down or not coping, who support and help each other by sharing what’s troubling them, guided by trained professionals. It can help you start to take control and get the support you need to feel better. Available 24/7, Big White Wall has professionally trained Wall Guides ensure the safety and anonymity of all members, so you can express yourself freely and openly. See our self-help page for more information and a video.

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